North America

State of Global Tourism, According to the UN

International tourism nearly reached pre-pandemic levels in early 2024, with notable growth in the Middle East, Europe, and Africa, and a full recovery projected for the year.
North America

Hilton Grand Vacations Completes Acquisition of Bluegreen Vacations

Hilton Grand Vacations Inc. completed the previously disclosed acquisition of Bluegreen Vacations. The transaction broadens HGV’s offerings, customer reach, and sales locations, creating a premier vacation ownership, and experiences company.

Tokyo Leads Asia with Record Occupancy and Rates

Notable are the predictions of 3% to 8% hotel rate hikes in 2024, with Asia leading in occupancy growth. Accor’s execution of management agreements for 69 properties across Asia, enhancing its portfolio with over 16,500 keys, is a major development. The reopening of the Mandarin Oriental Singapore after a multi-million dollar transformation underscores significant refurbishment investments in the industry.
North America

Davidson, Dimension and HEI Lead in Satisfaction

The J.D. Power 2023 North America Third-Party Hotel Management Guest Satisfaction Benchmark reveals that hotel management companies’ investments in renovations, maintenance, and staffing have led to increased guest satisfaction in areas like guest rooms and staff service. The benchmark highlights that guest anticipation of needs is a crucial factor, with 82% of interactions meeting this goal. Many guests desire modern lobby designs, but only 13% of branded hotels fulfill this criterion. Additionally, there’s a demand for electric vehicle charging stations, with 19% of guests expressing interest.
North America

Motto and Voco Add Locations in New York City

Marriott is planning a new Residence Inn in Cary, North Carolina, featuring 122 guestrooms, meeting facilities, and various amenities. Hilton has opened Motto by Hilton New York City Times Square, marking the second Motto by Hilton brand in the city and the sixth Motto by Hilton overall. IHG Hotels & Resorts has celebrated the opening of a new Holiday Inn property in South Philadelphia after a $10 million conversion, marking their first IHG-banded property in the area.
North America

Hotels May End the Year Strong Thanks to Group Business

Truist reports strong trends in the U.S. hotel industry, with no signs of demand slowdown and expectations of growth in Q4 2023, driven by group business, business travel, and international visitors. CoStar data indicates a shift in U.S. hotel occupancy trends, with family travel slowing, group events strengthening, and a return of business travel, particularly during weekdays. Various hotel-related developments include property updates, new hotel constructions, and management changes across different locations in the United States.