North America
Hotel Brands See Guest Satisfaction Boost
Upper upscale hotels, the property types most associated with business travel, are well represented in the U.S. development pipeline .
According to the American Customer Satisfaction Index Travel Study 2022-2023, satisfaction across all four industries measured, airlines, hotels, car rentals, and online travel agencies, is up .
STR reported US lodging data for the week ended 4/15. US hotel RevPAR was up 8.6% year over year.